Terms & Conditions

Website

Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that ORLEANS YOGA SHALA may alter the information on its web site from time to time. ORLEANS YOGA SHALA shall have no liability arising from the use by any party of the information on this web site. ORLEANS YOGA SHALA does not warrant the information on this web site in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. ORLEANS YOGA SHALA excludes all liability for contamination or damage caused by any virus or electronic transmission.

Return, Refund and Cancellation Policy

Sessions

24 hours notice is required for cancellation of single sessions. Missed sessions without the appropriate notice will be charged as if attended. Sessions cancelled with less than 24 hours notice will also be charged as if attended.

Teacher Training Programs

30 days of notice is required for teacher training programs cancellations. Any cancellations with 30 or more days of notice will be processed and the administration fee specified detailed on the registration form will be applied. No refunds are provided with less than 30 days notice.

Workshops

30 days of notice is required for workshop cancellations. A $25 administration fee will be applied to cancellations with at least 30 days of notice. No refunds are provided with less than 30 days notice.

Classes

There are no refunds, transfers or exchanges of packages for any reason. If you are not sure of your ability to get value from the larger packages we recommend that you invest in a smaller one or pay-as you-go. ALL CLASSES ARE NON-CUMULATIVE AND NON-REFUNDABLE,NON TRANSFERABLE (HST INCLUDED).

Products

Yoga Equipment and Accessories – May be returned within 14 days for exchange only. Returns are valid only for products that have not been opened, used or damaged. Products which are defective or damaged upon arrival may be returned immediately for exchange. Customers are responsible for all shipping charges on exchanges or refunds.

Books, Audio CDs, DVDs, Posters – May be returned within 14 days for exchange only. Returns are valid only for products that have not been opened, used or damaged. Products which are defective or damaged upon arrival may be returned immediately for exchange. Customers are responsible for all shipping charges on exchanges or refunds.

Digital Products (Audio, Video, E-Book downloads) – These products are not eligible for return or exchange. Should your file be defective or damaged upon arrival please contact the ORLEANS YOGA SHALA and we will arrange for a copy of the file to be re-sent. Should you be dissatisfied with the quality or content of the file, we would be happy to hear your feedback.

Privacy Policy

ORLEANS YOGA SHALA respects your privacy and pledges to maintain the confidentiality of your personal information. We never share or sell your information to third parties.

Use of Your Information

ORLEANS YOGA SHALA obtains most of our information through the signing of waivers. With your consent we may also obtain personal information about you from third parties. This may include parents, guardian or whoever is registering you in a program and paying for your registration. Use of your personal information for any purpose other than those outlined or the release of such information by parties outside of ORLEANS YOGA SHALA or its affiliates will take place only under the following circumstance:

(a) When you give consent – We will disclose your personal information when you have given consent. Under no circumstances do we sell participant or personal information to others. Please note that we will not share health information that may have been provided in connection with a program, program withdrawal or request for refund. With your consent, we may use certain information to provide you with information about ORLEANS YOGA SHALA and its affiliates and programming. This consent is optional and you can decide to withdraw it at any time. Information collected by ORLEANS YOGA SHALA about its users is used internally by authorized employees of ORLEANS YOGA SHALA for following reasons: To process payment, register you in the program of your choice, update you when required of any possible changes of the planned services at ORLEANS YOGA SHALA, determination of those areas, features, and services that are valued the most and found most helpful. Also, we collect information to determine the appropriate participation in the activities and services provided at the ORLEANS YOGA SHALA and on our site.

Securing Your Information

The MINDBODY service, which the ORLEANS YOGA SHALA uses for registrations and purchases, uses sophisticated security and safeguard measures to protect users’ information. One such measure is our use of secure server software (SSL), to ensure that your credit card will be protected against fraudulent use while on our site.

Currency

All prices are in Canadian Dollars.

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